Product and installation
David will work with you on product selection. He will inspect the site, provide measurements, pricing, and availability of product. His crews have been vetted and have worked with David for many years.
Who this is for
A product-and-installation project connects selection, site inspection, scope, ordering, preparation, installation, and follow-up through one project plan.
What is included
- Moving and resetting all heavy furniture
- Removal of existing flooring, off-site
- Prep of sub-floor (repair if necessary)
- Installation of quality products (we do not sell ‘seconds’)
- Owner present at the start of work and at the completion to ensure customer satisfaction
- You move small items from the tops of furniture and clutter from the floors.
How it works
- Discussion of the prospect’s desired outcome
- Site inspection
- Selection of product/s
- Deposit and signed agreement
- Ordering and scheduling of work
- Installation and final inspection to ensure customer satisfaction
Warranty
Product warranties come from the manufacturer. Normal wear and tear, and products subjected to abnormal use, are not covered.
Questions
Are your workers employees?
Installation is done by subcontractor crews I have vetted and worked with for years. I stop by, unannounced, while they work.
What about the deposit?
Before I order anything, the scope, the selected materials, the price, your responsibilities, a signed agreement and the deposit are settled.
How long does it take?
A solid estimate as to time required is only possible after product selected and site is inspected.
Will my floor look perfect?
The goal is careful, professional work within the agreed scope. The finished result also depends on the existing structure, subfloor, product variation, lighting, room geometry, concealed conditions, and manufacturer tolerances.
How long is the labor warranty?
Product warranties come from the manufacturer. Normal wear and tear, and products subjected to abnormal use, are not covered.
What if there is a problem after installation?
Contact me with the agreement, product, completion date, photographs, and a description of the issue. I will explain whether the next step is an inspection, workmanship review, manufacturer claim, maintenance guidance, or another path under the written terms.
Start Your Flooring Conversation
Call 704-614-1200 or tell me about the project online. A few details about the space, existing floor, location, and timing will make our first conversation more useful.